Privacy Policy

Privacy Policy

Valetech Solutions Limited is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR).

Data We Collect

We may collect the following personal and non-personal data from you:

• Name
• Email Address
• Telephone Number
• Company Name
• Job Title
• Postal Addresses
• IP Addresses
• Operating System and Application Details

Data Use

We use the data we collect for the following purposes, in compliance with the law:

• Access to our websites
• General support and IT helpdesk services
• Domain registrations
• Email and website hosting
• Hosted backups
• Marketing communications (only with your express permission)

Data Storage and Retention

Your data is securely stored, with access limited to personnel who require it for service provision. Portable devices are encrypted to ensure data security. We retain data only as long as necessary to provide services or as required by law.

Data Sharing

We may share your data with third parties to provide services such as domain registration. When sharing your data, we ensure that only the necessary information is disclosed, and that our partners comply with GDPR and our data protection practices. We will never sell your data.

Your Rights

Under GDPR, you have the following rights:

• Right to be informed: Transparency about how your data is used.
• Right of access: Ability to know what data we hold about you.
• Right of rectification: Correct inaccurate or incomplete data.
• Right to be forgotten: Request deletion of your data.
• Right to restrict processing: Limit how your data is processed.
• Right to data portability: Transfer your data for personal use.
• Right to object: Object to data processing in certain situations, including direct marketing.
• Rights related to automated decision making and profiling: Safeguards against decisions made without human intervention.

Cookies

Cookies are small files stored in your browser that track your interactions with our website. Our site uses a cookie control system that allows you to enable or disable cookies on your first visit. We use Google Analytics to monitor site usage, which involves placing a cookie on your device. For more information, please review Google’s privacy policy.

Company Details

Registered Office:
The Cotton Tree, 10 Markham Street, Hyde, SK14 4BN

Company Registration Number: 6046307

Telephone: 0161 393 2029

Contact Email: info@valetech.net

Document Last Updated: 28th May 2018