Christmas Cover
During the Christmas period our office will be closed from 1PM on the 23rd of December and will re-open at 9AM on the Tuesday 3rd of January. On the non bank holiday days (28th, 29th and 30th) we will operate […]
3CX Supply Chain Attack – March 2023
We regret to inform you that 3CX has been targeted by a supply chain attack. This has created a vulnerability in some versions of the desktop app allowing an attacker to inject malware onto affected machines. On being notified by […]
Microsoft price increase – April 2023
Microsoft has announced a 9% price increase across all its cloud services starting from the 1st of April 2023, our customers will come under one of three subscription models so we have put together some information on how the price […]
Microsoft Products ending support in 2023.
Microsoft is ending support for a few commonly used Applications and Operating Systems in 2023 which may affect your business, we have put together the below list of the main ones you may use in your business, as well as […]
Microsoft 365 license Changes
Microsoft recently announced it will be increasing it’s prices starting 1st March 2022, we are still waiting on the UK Market prices so while we cannot provide you with a definite new price at this time we do have the […]
Requesting Administrator rights for your PC
When you attempt to perform an action which requires administrator rights on your PC such as installing new software or updating an application Valetech technicians receive a report on the program that is requesting elevation so they can check that […]
Users cannot print after September 2021 updates
If you are unable to print or you get an error “0x0000011b” when trying to install a new printer this is probably due to one of the recent September updates. The update was installed to resolve issues with a vulnerability […]
Modify central distribution list members in Outlook for Windows
Instructions 1. Select the Home tab and click on the Address Book. Fig 1. The Address Book option on the Home tab 2. In the Search section enter the display name of your central distribution list. E.g. +departmentname.distibutionlistname Fig 2. The Search field in the Global Address List (GAL) 3. Double […]
Add an email account to Outlook (Windows)
These steps are the same whether you’re adding your first email account or additional email accounts to Outlook. Select File > Add Account. What you see next depends on your version of Outlook. For Outlook 2013 and Outlook 2010 . Enter your name, […]