VoIP calling
Business calling carried over your internet connection, replacing the old analogue line ahead of the January 2027 switch-off.
Phone systems
VoIP Phone Systems with CRM Integration
The UK’s analogue phone network is being switched off on 31 January 2027, and every business still using a traditional line needs to move to an IP-based alternative before then. Done properly, it’s not just a compliance chore - it’s a genuine upgrade to how your team makes and takes calls.
What’s included
Flexible calling for office, hybrid and remote teams.
A modern phone system that moves with your team, professionally set up and supported rather than left to configure itself.
Mobile & web apps
Calls and numbers that follow your team to a mobile or laptop, not tied to a physical desk phone.
CRM integration
Calls connected directly into the tools your team already uses, rather than sitting as a separate, disconnected system.
Professional setup & support
Number porting, call routing and configuration handled properly from the outset, with ongoing support after go-live.
Our approach
Phone systems and connectivity, from one place.
Once a phone system depends on your internet connection, the quality of that connection stops being just an IT concern - it directly determines whether calls sound clear or drop out. That’s why we provide phone systems and business connectivity together rather than as separate purchases: call quality can be actively monitored alongside the connection it depends on, and bandwidth gets planned with phone traffic already accounted for.
It also means that when something does go wrong, there’s one team who can see the whole picture - the connection, the phone system configuration and the wider network - rather than three different providers each pointing at someone else’s system first while your business is the one without working phones.
Common questions
Phone systems, explained.
Have a different question? Call 0161 393 2029 and talk it through with us.
Why do we need to move off our current phone line?+
The UK’s analogue phone network (PSTN) is being switched off on 31 January 2027, and every business still using a traditional line needs to move to an IP-based alternative before then. VoIP is the standard replacement, and for most businesses it turns out to be a genuine upgrade rather than a like-for-like swap.
What actually improves by switching to VoIP?+
Call recording, voicemail delivered to email, automated call routing, and numbers that follow staff to a mobile or laptop rather than being tied to a desk phone. Many systems also integrate directly with tools like Microsoft Teams and CRM platforms, turning a single-purpose phone line into part of a connected setup.
Does call quality depend on our internet connection?+
Yes - once your phone system runs over your internet connection, the quality of that connection directly affects whether calls sound clear or drop out. We look at connectivity and phone systems together for exactly this reason, rather than treating them as unrelated purchases.
Can our team keep their existing numbers?+
In almost all cases, yes - existing numbers can be ported across to the new system, so clients and suppliers can keep reaching you on the number they already have.
Let’s talk
Ready to move off
your old phone line?
Tell us what’s currently in place or book a free IT health check. We aim to respond to enquiries within one working day.
Prefer to speak now?
0161 393 2029Or email
info@valetech.netValetech Solutions Ltd
The Cotton Tree
10 Markham Street
Hyde, SK14 4BN